Refund policy

If you receive a different product, or if there is a damaged or missing item, please contact us at this email address (order@leavescoffee.jp) with the following information within one week of arrival. After the person in charge confirms the situation, we will send you a new product at our company's shipping cost.

1. Name
2. Order number
3. Details about the differences

Please note that we cannot accept returns due to customer convenience.